I've just spent some time at Pontins in Prestatyn in Classic accommodation. We spent a night there and then I noticed the toilet was real dirty on the outside as if someone had been sick? Tried to clean it and it wouldn't shift as it had been there so long.. Didn't stay another night as felt a bit yukky after that.
It was also very cold in the chalet.
Stayed there twice before in Budget and that was okay, so I guess it's the luck of the draw really.
I'm local to Prestatyn so we went back today again, daughter loves it there! The kids there are really enjoying themselves, lots of laughing and evryone seems to get on together.
Got another 2 bookings, one in May and one in October, both in club accommodation..same cleaners though I guess.
I'm going to let then know about it, I didn't complain then as I was with my daughter and didn't want her to know I was not happy.
I always ask for a nice quiet location and I always get one, so it's worth making a request if you want one. You get an end chalet with the bedrooms on the outside so there's no-one next door on that side which is really good.
SK