Nightmare; Tescos have lost £1000 of reward vouchers

[KatyMac]

They sent me one large voucher which was too much for my holiday, so I sent it back to be split up on 11.1.11 (great date btw)

They posted them back to me & they never arrived

So I have to send them a form (which they won't accept by email) to say I never received them & that if they are spent they will take the points off my total

Do you think I can alter that as if someone nicked them & uses them why would I be liable

Mind you they could only use them for a holiday so I guess they cold get caught easily enough

I hope my holiday is still available when it all sorts itself out

Ask them if they sent it special delivery, as that's what they tell you do when sending them off to a deals provider? If they expect you to do that, they should do the same surely?

I'm not sure if Tesco rewards vouchers can be knicked and used by someone other than the account holder. Isn't your name printed on the vouchers?

you have to swipe your clubcard to use them i think.

Some of my vouchers got lost in the post before Xmas, they just sent me some new ones, but it wasn't for a huge amount - about £200 I think

I had never even imagined that people could have £1,000 in reward vouchers!!!

That's a lot of shopping!

I had about £12 saved up and I was really chuffed with that

Mind you my kids don't eat much.

From Tesco I mean.

I run a nursery & buy the food from Tesco

It was only £250 of vouchers as deals are 4x

Oh that makes more sense now!!!

I was wondering as isn't £1000 of vouchers £100,000 of shopping

I had someone use £80 of my vouchers!!
Tesco said they cant understand how it happened as they are supposed to only send vouchers to the registered address.
Tesco were utterly crap at resolving (taken 3 months)
So if I were you I'd put something in writing re: original vouchers being used - not your problem.
Good Luck - hope you get it sorted soon !!