What should I do? My DS (3.5) is at a Montessori kindergarten, 2 days a week. I've given them suncream, which they requested, and he takes a sun hat with him. Normally he's OK but today he's come out with a sunburnt face. I'm quite cross as we've just been away for two weeks in the sun and not once did he get burnt. He's very fair skinned. How do I raise it? On one hand, maybe I should have put lotion on before sending him. And if I say anything, I then feel worried about leaving him after his mum's just made a complaint! I know I do have to say something as I don't want it to happen again, but do I write a note, say to the teacher or call or email the school office? Speaking to the teacher might not be that easy as pick up/drop off is always quite hectic.