I need some help please has anyone else experienced this.
I have a 4 year old DS who attends a pre-school for 4 sessions all funded by the government. They have said they are going to add on a Tuesday afternoon session, for the children starting school in September, however, we can not claim this session as the 5th session.
I have checked and all children are allowed 15hours free and mine currently does 12. I was happy to pay the extra £3 per week for the lunch club but not sure how they can say I can add on a Friday morning for free but not a Tuesday afternoon due to admin issues
Tried to contact local authority which now has to be done by email with a 3 day call back!!