Cosatto Mobi updates regarding faults
I thought I'd just add an update here on the pushchair/pram.
In my post I said that it looks great, however, since that post in January 2008 I have had the following problems:
1). dodgy side wheels
2). Pram tipping
3). left wheel came off in transit with my tiny baby in it
4). tyre pump broke
5). hole in raincover appeared upon 2nd use
- zip on pram apron broke
7). zip on basket broke
8). Pushchair seat bowed out (inside the fabric at the back the corrugated plastic bent out, difficult to describe any better.
Problems 1-7 occured within 5 months, the latest fault happened in May/June 2009.
In spite of all the issues, Cosatto customer service replaced every item with brand new parts. In additon to the smaller parts, they sent out a new chassis, pram body and most recently, a pushchair seat. My only quibble would be that they wouldn't loan me another pushchair seat or send out a new one without seeing the faulty one first. This left me without a pushchair for 7 days.
If it wasn't for the 4 year guarantee, I would have asked for a full refund as it has been a big hassle.
Interestingly they have changed the name of the puschair to 'Budi'.