Both my stays were generally very positive.
I had sections (planned) and was wheeled round to the ward about an hour after surgery finished. For the first night, I wasn't allowed a private room as they like to keep section patients in a 4 bedded room near the midwives desk to keep a better eye on us. The first time there was one other women's there, the second time j was the only one. They were happy for me to have a curtain round for privacy and I always felt I was treated with dignity and respect.
I choose my meals in advance, and they were pretty good. Not restaurant standard, but certainly canteen standard.they sometimes snuck my husband some food which was nice but obviously I didn't ask for this. My meals were brought to me on a tray and collected, and j was offered the occasional cup of tea, refilling of my water jug etc.
With my first baby I was by myself overnight (husband stayed the second time) and they did nappy changes overnight, and were on hand if I needed them. Generally though you were left to it unless you pressed the buzzer (I asked for baby to be handed to me so I could do nappy, but they did it themselves to help...)
Then I have a private room for the second night. I could have gone home after the first but thought it best to err on the side of caution and it was a pleasant environment to be in.
My only complaint is that the drugs rounds are poorly timed for people who are likely to be up at night, and (I suspect) based on not wanting to disturb people during the night - being told we could ask for drugs during the night would have been helpful.