His opinion is that the woman was unreasonable, which she was to a certain extent, ranting on about this, that and the other to him. However, he was polite to her and listened to her.
I don't think he needed to 'apologise' officially. I thought what he said off the cuff when JV played the recording to him was perfectly adequate.
I am sick to death of the media in this election, on all counts with their behaviour to all the parties. Its just a game to them. And it's getting a bit tedious now.