I came to Britain twenty years ago and had Right of Indefinite Stay. Three years ago I was suddenly unemployable because I now needed a Biometric Residents card. I still had Right of Indefinite Stay but couldn't work without the card.
Having paid for and provided a wealth of information proving that I have lived and contributed to society here I could work again . With all the political roller coasting about immigration I felt it was time to become British. I went through the Life in the UK ceremony and became naturalised. They told me that I was immediately able to get a British Passport.
After providing a wealth of evidence for the BRC and naturation I was only required to send my naturalisation certificate and my foreign passport. This application was approved online but I had to provide two British references so I contacted two that have known for twenty years.
So far so good but now I got stuck in a recursive cycle on the Passporcyrt website. It confirmed that my references had identified me then later said I must provide two references to identify me. I submitted their names again and the whole thing started over.
I have no way of contacting a human, I'm at the mercy of a stupid government website. Both text messages and emails are not repliable so I'm absolutely stymied. Please can anyone help me with suggestions?