Thank you Leeds Building Society

[MrsMadWriggle]

article here

Just me who thinks it's a good move then!

No, I too think it a very good move - I wish that it would spread to other companies, but I doubt that many consider that their customers may judge them on their poor grammar. (Corporate arrogance knows few bounds)

(I wonder if you have had few responses as the link requires registration to the site to view the article)

Ah - didn't know you had to register. DH gets the FT so probably registered.

here is another report saying the same thing

Yeay!!!

i think that's made my day!

Nice :)