Hi all- I lost my son’s red health book and can’t find it at all. I called my local HV team and they gave me a hard time about replacing since he’s 3 saying they don’t give them passes 2.5 years. He potentially may have a medical issue and we may be moving back to the United States so I really wanted another red book just to keep all of his records in one place). They referred me to PALS, saying I won’t get a red book but PALS will be able to get me my medical records.
To make a long story short- PALS helped me obtain a new red book and referred me back to my local health visiting team so they could input the info on my son’s health from their records.
Today I called my local health visiting team happy that I had a new red book and was asking how or where I could stop by for them to fill in the info- and they said they can’t give me my child’s records due to the Data Protection Act. They said I have to go through PALS again , request from them my child’s medical history who will then in turn reach out to my local health visiting team who will give PALS my son’s health records and then PALS will mail them to me and then I can fill in the red book myself.
I reached out to PALS again and they said they have nothing to do with child records and that they would have my local health visiting team contact me.... but I’ve already talked to my local health visiting team and they refuse to give me direct access to my son’s records sighting the Data Protection Act!
Does anyone have any insight as to how to get these records from my health visiting team? Surely there is an easier way?!