My local station (Ruislip Manor) is undergoing a huge refurbishment. The platform is up about 40 steps, so what did I expect would be included in the refurbishment? A lift.
But no. Apparently Transport For London aren't installing a lift, despite campaigning.
I've just emailed them to ask why.
Access for disabled people and parents with pushchairs doesn't figure very highly on London Underground's radar, obviously