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Disaster, Phil and Teds Broken, Oh No!!!! Does any one know where I can take it to get fixed?

10 replies

JODIEhadababy · 07/09/2008 21:21

It's the bit on the front wheel that makes it swivel. It's snapped so I'm stuck on a static wheel and it's not easy to steer. (It's an E3 model)

I bought it second hand, so no proof of purchase, have e-mailed P&T but have had no reply.

Any one?????

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uptomyeyes · 07/09/2008 21:29

When my DH blew one of the wheels off my P and T by using a petrol station air machine, I reported it to the shop I had bought it from and they arranged for a new wheel to be sent directly to me. If I were you I would go to any P and T stockist and ask then to order a replacement. Mine came through pretty quickly.

misdee · 07/09/2008 21:31

out n about are the uk suppliers for p+t products

JODIEhadababy · 07/09/2008 21:36

Apparantly DH just told me it was Out n About that he e-mailed, but we have a local shop that stocks them so I might go in and ask them.

Thanks

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JODIEhadababy · 07/09/2008 21:37

Oh and Uptomyeyes at your DH using the petrol station air machine

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uptomyeyes · 07/09/2008 21:40

I tried to get a doubles kit directly from Out and About - but they told me I couldn't deal with them directly - I had to go through a shop. All a bit around the houses, because the shop then goes to Out and About who go to P and T and so on...

JODIEhadababy · 07/09/2008 21:54

Sounds abit faffy, I'll pop into town tomorrow and let them have a look at it.

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Vian · 08/09/2008 12:20

i think groovystyle sells P & T replacement tips. I out redone my e3 almost completely new..have had it 4 years. Hang on, let me find the site.

Vian · 08/09/2008 12:22

www.groovystyle.co.uk/productpages/phil-and-teds/e3-spare-parts.html

Go to this link..they have all sorts of replacement parts. There is another site as well that does them but cannot seem to find them.

JODIEhadababy · 08/09/2008 20:19

That's great thanks, will get DH to have a look at what it is exactly thats broken, but a great site I'm sure I'll need it in the future.

Thanks

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JODIEhadababy · 17/09/2008 11:27

Just to let you know that today Out and About have sent us the new part free!!! Hows that for service!

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