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Original poster

Problems with Outlook Express....

22 replies

KatieMac · 19/02/2005 09:09

Everytime I go on-line it opens, so the very nice Spam filter with BTYahoo can't work.

How do I stop it opening when I go on-line (I'm a bit thick at this sort of thing)
TIA

OP posts:
SofiaAmes · 19/02/2005 22:51

I suspect that it's probably something in the general settings for your computer that says tells outlook to open automatically when you go online. Go to your general settings and then see if you can find settings relating to modem, or online or something along those lines. Sorry I can't be more specific as I'm a mac person and not pc.

Original poster
KatieMac · 19/02/2005 22:54

Thanks - I have a go

OP posts:
Original poster
KatieMac · 20/02/2005 10:16

nope no luck - I'm sure I'm not doing it right

OP posts:
Snugs · 20/02/2005 12:52

Is there maybe something within your ISP settings that is causing it?

You could try googling for either Outlook Express or BTYahoo helpboards. I think you need advice from someone who has the same combination of ISP and email software.

Original poster
KatieMac · 20/02/2005 15:43

It all gets so technical.....I can't translate it

OP posts:
Snugs · 20/02/2005 16:51

I have Outlook Express but use Karoo, not BT. I shall have a little play around and see if I can find any answers for you KatieMac.

Original poster
KatieMac · 20/02/2005 22:07

Thanks for trying Snugs I'm a technodunce

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Snugs · 20/02/2005 22:08

KatieMac - whilst you're here - what versions of windows, outlook etc are you running; and is your ISP dial-up or broadband. Not sure if any of this will be relevant but the more info the better to find an answer for you.

Original poster
KatieMac · 20/02/2005 22:13

Windows ME
Dial up
Not sure about OE it refuses to let me look at properties

OP posts:
Snugs · 20/02/2005 22:15

Go to help - there should be a 'about outlook' option, should tell you in there.

Original poster
KatieMac · 20/02/2005 22:22

You see you're a genius
OE 6

OP posts:
Snugs · 20/02/2005 22:29

Does your Outlook express kick in after you connect to the internet, or does it kick in whenever you switch your computer on?

Original poster
KatieMac · 20/02/2005 22:33

When I connect to the internet. I'd like it to stay closed until I asked it to open...

OP posts:
Snugs · 20/02/2005 22:35

Right. Off to do some tinkering and googling to see what I can come up with (I love a challenge). Just hope I can fix it after all these questions

Original poster
KatieMac · 20/02/2005 22:38

Don't worry if you can't - I've put up with it for a while.....I was just well fed up

I think I'll toddle off to bed - don't stay up late 'cos of me......
Night

OP posts:
Snugs · 20/02/2005 22:38

sorry,one more - is BT Yahoo your email provider or your ISP?

Original poster
KatieMac · 20/02/2005 22:43

don't understand the Q??

They are my ISP
I think they are my email provider (tho' I don't know what that is)

OP posts:
Snugs · 20/02/2005 22:46

Don't worry - answered the bit I wanted anyway!

Snugs · 20/02/2005 22:49

Do you use a messenger service at all, like AIM or Windows Messenger? There are some things I could suggest for you to try but would probably be easy if we were chatting more directly.

Original poster
KatieMac · 20/02/2005 22:56

Nope - again I don't understand the Q???

Never mind, I'll cope with it the way it is....sorry for causing you hassle

OP posts:
Snugs · 20/02/2005 22:59

No hassle at all - hate it when something is niggling like that and like trying to find answers. And I will...... trust me .......
runs off to her google page to start searching .....

Original poster
KatieMac · 20/02/2005 23:01

Thanks again
Night

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