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Can anyone advise me where I'm going wrong in opening a PDF file?

5 replies

Carla · 10/02/2005 07:03

I've tried opening, I've tried save. All I get is a word document with a load of gobbledegook in it. What am I doing wrong? TIA

OP posts:
alux · 10/02/2005 07:19

I hope I am not pointing out the obvious but have you installed Adobe Acrobat on your computer first? It is available free off the internet.

NotQuiteCockney · 10/02/2005 07:35

PDF files shouldn't be opened in MS Word. They should be opened in Adobe Acrobat, as alux says. If you've got Adobe Acrobat installed, it should start up when you double-click on the .pdf file.

Carla · 10/02/2005 07:40

I think I must have Adobe Acrobat, because when I use the City Council's website it opens them up ok. The file automatically went to a word document. How can I double check I have AA installed? TIA

OP posts:
NotQuiteCockney · 10/02/2005 07:54

On my computer, I see Acrobat Reader 5.0 in my All Programs menu.

Any chance the file name has got muddled and is whatever.pdf.doc? That would cause this?

nasa · 10/02/2005 08:39

go to 'start' 'all programs' and you should see either Adobe or Acrobat, open it up and then try opening the document from 'file' 'open'

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