Yes. I would think they had a problem.
I think it can be easy to understand animals - for example, I always know when my cat wants her dinner, she communicates that very well! I think you can get to know an animal and get a feel for its moods, so you can tell if it's 'off it', know what it wants by how it behaves, etc...
But do I think that someone can look into my cat's mind and tell me that my cat thinks we should have the wood based litter instead of the paper based, because it gets stuck in her claws, oh, and by the way, she'd like me to stop switching Emmerdale off.
I think not, my friend. I think not.