My Universal Credit statement has gone from around £1,055 to just £72 because it’s showing that I’ve earned £3,575 in one assessment period, which isn’t correct.
My employer paid my June wages 2 days early (on 26 June) because they were going on holiday. My assessment period is 27 May–26 June, so UC has counted both my 28 May wage and my 26 June wage in the same assessment period, even though they were just my normal monthly wages.
I’ve left a message in my journal and I’m going to ring them first thing on Monday to ask them to raise an RTI dispute.
Has anyone else had this happen because of an early payday? Did Universal Credit correct it? And if so, how long did it take? I’m really worried because I rely on my UC to pay my rent and bills.
Any advice or experiences would really help. I’m recently new to claiming UC. Thank you.