So basically me and DH are in the process of sorting a mortgage. We were told we had to do a security check each with the lender prior to the offer being issued. My partner is autistic and part deaf so I asked if I could deal with it. After the bloke on the phone having to check with the underwriter, he said it was fine they would liaise with the broker and go from there so no need to do the call.
Has this messed our chances up? I had an email from my broker saying to just do the call each off us and it will be better. Was the lender just saying it wasn't an issue even though it is? Really stressed now