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Question about skyTV

19 replies

sunflowervalley · 11/04/2008 21:42

We unplugged out TV that sky is connected to at the weekend as we were washing our carpet in the lounge.
When 2 days later we plugged it back in it said we could not get a satiellite signal.
Has sky switeched off the connection and and we will have to pay to have it re connected or is there a reset button or anything to get it back?

OP posts:
FYIAD · 11/04/2008 21:44

no they wont have switched off your connection

is the card in properly

I can almost guarantee you havent connected it back up properly

TurkeyLurkey · 11/04/2008 21:45

Try taking the card out, switching it off for at least a minute, put it back in and then try again. The connection should still be there.

lilyloo · 11/04/2008 21:46

sky wont be aware it's unplugged
Have you switched it on and off at box ?

sunflowervalley · 11/04/2008 21:51

Hi,will try what you have suggested.

Am useless at technical things,DH things we have been dis connected would be great if I could get it working again as he could'nt

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mypandasgotcrabs · 11/04/2008 21:53

check all the connections, & in the sky box too, might have knocked one of those connections out.

FYIAD - love the name, I'm just waiting for a situation in RL to use it!

FYIAD · 11/04/2008 21:53

lolol at disconnected

unless he hasnt paid his porn bill

FYIAD · 11/04/2008 21:54

I will almost certainly never get a chance to use it in RL

hence namechange

sunflowervalley · 11/04/2008 21:58

Does the card need to be in interactive card or sky viewing card?
It is still coming up as no satellite signal is being recieved.

OP posts:
sunflowervalley · 11/04/2008 21:59

what is FYIAD?

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sunflowervalley · 11/04/2008 22:00

All the connections seem to be ok as am getting all the information up and is searching for listings then saying no signal.

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mypandasgotcrabs · 11/04/2008 22:03

needs to be insky viewing card slot

TurkeyLurkey · 11/04/2008 22:04

yes you might have it in the wrong slot..I did that once.

mypandasgotcrabs · 11/04/2008 22:05

if none of thats worked, have you turned it off, then back on again? MAy just need resetting.

mypandasgotcrabs · 11/04/2008 22:05

Sorry, I mean unplugged/turned off at wall, ot just the box.

sunflowervalley · 11/04/2008 22:08

Thanks will try that

OP posts:
FYIAD · 11/04/2008 22:09

that merely means that your sky box is working

please unplug all wires and reconnect

just try it

sunflowervalley · 11/04/2008 22:25

Thanks FYIAD-will try that now.

At the moment it keeps switching from no signal to searching for listings please wait

OP posts:
FYIAD · 11/04/2008 22:29

ok call sky if it still doesn twork

sunflowervalley · 11/04/2008 22:44

Done that and can't seem to get sky on the tv at all.
It's driving me mad,will have to ring them,thanks everyone

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