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Housing association

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vanessacm94 · 19/04/2024 08:37

I'm wondering if any one has been in the same boat, I checked my homeseekers to see I has been refused for a property I phone up the housing association the same one I already resided with to find out why, they said it was because of rent arrears! These arrears are what my housing benefit will pay next week so I offered to pay this instead of waiting for my housing benefit to be paid, I was asked if I worked I told them I can't as I'm a full time carer for my son, the lady on the phone told me that this property was high in rent so she didn't think i would be able to afford it and to keep bidding! I put in a complaint because there was never a financial assessment check done to say this and never asked about any income I received. Another lady phoned and basically saying to me I wouldn't be able to top the rent up and I would be benefit capped because I dont work,but i know because my son is on high rate DLA the cap doesn't apply to me so i would have full rent paid for. I have got my councillor involved and they are saying they never suggested I couldn't afford the rent and the decision was solely base on the arrears. I know that they said and did everything possible to not give me the house even told me that they are looking for someone who can guaranteed to pay the rent. I think I have been treated unfairly and discriminated against for not being able to work because my son needs full time care. They are currently no responding to my local councillor but I have asked him to try and receive all the phone calls i have had with them. I dont want to be unreasonable and cause stress for anyone if i am over thinking it but at the same time my son needed a suitable home for his needs

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