My poor mum is having a right time trying to obtain a passport.
First she sent the application without a birth certificate (bloke on helpline told her she wouldn't need to send one) so it got sent back...then when she sent the birth certificate they said that her photos had not been signed properly so she had to re-do that...then when she sent it off AGAIN they decided that she also needed to send them her marriage/divorce certificates.
So, getting slightly tired of it all she sent off every official certificate/document she could find...
Today they sent her a letter asking for her to attend an interview
She's really upset about it (she's depressed anyway, this is icing on cake) and she's stressing like mad over the interview.
Has anyone been for an interview? how long after that is she likely to actually get a passport??