eBay payment on hold after selling iPhone?

[dreamerkr]

Very random, sorry guys! I just sold my old iPhone 12 Pro on eBay and my payment has been put on hold until I provide eBay with a tracking number. Is this normal? I’m new to selling on eBay so I have no idea and I hope it’s not fraud! It says the buyer has paid the amount and eBay has put it on hold until I provide them with the tracking number. Anyone help?

Do you sell often on eBay?

I think it could be cos it’s a high valued item. I’m assuming it didn’t go too cheap

I've had funds put on hold if a buyer says it hasn't been received - but it states clearly that's the reason why. They release the funds once the tracking says it's delivered.

If it's been done randomly I guess it's probably because iPhones are high-risk items for scams. Do you have a selling history on eBay?

I’ve just started selling on eBay, I haven’t had to add a tracking number before. But I got it now I think! Yep, it sold for £550 so that’s probably why

This is the email I got, it says the payment has been received but it’s on hold and will be sent into my account immediately once I’ve provided eBay with a tracking number.

Aw yeah, if you've just started selling it'll be that - iPhones are the scammers favourite unfortunately. Hope it goes smoothly for you.

Hi @dreamerkr I just wanted to see if you got it resolved as exactly the same thing has happened to me

This looks like a scam! There's spelling errors in that email. I had a very similar thing happen to me through PayPal.

If your a new seller then this is normal. It's cause of the price of the item too xx

That's clearly not a real ebay email, it has far too many errors.

If you enter the tracking details on the eBay app, it should be fine (I'd expect you to do that anyway for an item of that value) as I can't see how that could scam you. But don't click on any links in the email.