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Question re buying on eBay

2 replies

millie1 · 19/12/2007 10:52

I bought a top on eBay - bidding ended Friday. Sent the seller a note Friday asking if it was okay to send PO via recorded delivery. Sent it anyway on Sat morning as she hadn't replied. Still no reply and sent a note via eBay messages yesterday asking whether she'd rec'd payment. No answer yet. Can someone pls remind me of protocols ... do I get notification anywhere that she has received payment or sent item? Am I being unreasonable expecting a reply to emails? She has 100% positive feedback.

Thanks ... have to go out now but will check back later.

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nimnom · 19/12/2007 11:27

No, you are not being unreasonable. I always reply to questions as soon as I have an answer - it's good manners, as well as good customer service practice.
If you want to get in touch with someone on ebay who youare in the middle of buying or selling, you can request their phone number. It tells you how here
Hope this helps

millie1 · 19/12/2007 11:44

Brilliant - thanks Nimnom ... I've only ever sold and, like you, would reply immediately to an enquiry. Will give her another day and then try the phone number. Thanks

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