Sorry for the length but this is the e-mail that I had from UKP. I assume its the same as Miaow's.
Dear UKp Members
Firstly, may I apologise for the chaos over the last twenty four hours. I must take full responsibility and feel I at least owe you an explanation.
I made a decision some months ago to try and improve the functionality of the site and bring to you a suite of new products. I put my trust in a software house to deliver an improved site which was launched earlier this month. Unfortunately my trust was misplaced. The finished article was not as requested and failed to deliver something we could work with. After three months work on both sides the gulf between us was too wide and as a result the two companies have gone their separate ways.
Part of the technical solution was that they were in control of the hosting and overall administration of the site. So it was their decision to "pull the plug".
We are now back in control and hosted elsewhere and can assure you of our continued commitment. The message you have read on the site was an attempt to attract the community away to something they have been creating behind the scenes. I am very surprised that a company who has other communities would act in this manner however that?s life!
For the avoidance of doubt I can confirm for those of you who have had interaction with staff members the following.
Susan , Steve, Tracy and Carolyn are the team. Simon, Philip, Nabil, Omar, Jim and any staff of a company called Bibliotech have no connection with ukp .
I am e mailing all members to explain the situation but would ask you to rally round and help re-establish the community the best you can .
I know we can do it.
John Hodgson
Our Next Steps: Returning To The "Old" UKparents Website
We have decided to return to the "old" UKparents website for now. Though the old site experienced a few problems, it is still a force to be reckoned with. Once we have restored the old site - we're hoping to get it up by Wednesday, 10th of November, and our members are using it again, we intend to take a step back, review the site and plan our next steps.
In the meantime, please be aware we are reverting back to a copy of the site dated 1 September 2004 - the most recent copy we have of UKparents. Therefore it is important you note of the impact this has on you, a UKp member:
You will revert back to your old UKparents username and password, as well as your old UKp Member Profile (the one you used up until 1 September)*
If you amended your username after 1 September and/or got a new username with the new system (e.g. spaces in your username were replaced by underscores, etc.) - please revert back to your "old" UKparents username*
Those of you who registered as a new member on the site between 1 September and 4 November will have to reregister on the site.
All discussion messages posted between 1 September and 4 November will be lost. · All your ukparents.co.uk emails will be lost.
All additional services enjoyed on the new site launched on 4 October will be lost (i.e. email, photo albums, file storage, site builder).
And very importantly - there are 2 of you who registered for a Gold Membership - please contact us urgently.
*IMPORTANT: If you have forgotten your username and password, please contact the UKp Team as follows:
Carolyn (Assistant Editor) - [email protected]
Tracey (Assistant Editor) - [email protected]
UKp Management - [email protected]