Not sure which yet as not sure who is most at fault just yet.
Someone posted a parcel to me, recorded first class post, on the 10th Oct. There was an attempted delivery at 1pm on the 17th, card wa sleft telling em to collect from depot after 24 hours.
I have been in every day since then and it has still not been sent back to the depot. And no one seems to know where it is!
The (very lovely) postmaster has spoken to the postwoman who has apparantly "put it back in the system" - I don't know what this means, but the postmaster did not seemm impressed with this.
That was Saturday. Went into the depot today - yes, not there. However, the postmaster did give me another parcel, which they'd apparantly tried to deliver on Friday. But postwoman had not left a card of any sorts to tell us about it. So, this could have just gone completely unmissed and never recieved had I not had to call in anyway!
I am so cross. The parcel is now who knows where and noone can tell me when i will be able to collect it. It is recorded delivery which means when it does finally arrive at the depot they will only keep it for 7 days before sending it back to the sender. Howeever I go on holiday on Saturday - so this is actually a possibility.
I have looked on track and trace on the RM website, but it won't accept my code. Got through eventually on the phone number - they can't tell me anything about it's whereabouts until it has actually been delivered. What is the point in that? Not like DHL where you know where it is in the system throughout.
Argh! And there is nothing at all I can do.
No wonder people are so desperate to look for alternatives. But there is no alternative for smaller packages, and that is what is so infuriating.