How do you complain to a GP surgery?

6 replies

wangle99 · 01/10/2007 15:06

I want to complain to my GPs but NOT official, rather would like to point out wasn't happy with what happened and that perhaps they should learn from it.

It is not regarding one GP rather a few of them plus a HV.

Any ideas how I go about this?

Thanks

OP posts:

StripeyKnickersSpottySocks · 01/10/2007 16:18

Practice manager?

NomDeBroomstick · 01/10/2007 16:19

Yes, write to the practice manager

mellowma · 01/10/2007 16:20

Message withdrawn

lalaa · 01/10/2007 16:21

Your own GP?

I think it's fine to write a letter saying this isn't an official complaint but I wanted to let you know that I'm not happy with xx was dealt with and I think it should be dealt with differently in the future.

Theclosetpagan · 01/10/2007 16:24

With the HV write to the Locality Manager at the headquarters of your local Primary Care Trust. He/She will be able to deal with whatever aspect of care the HV caused problems with.

Hallgerda · 02/10/2007 08:37

I wrote a letter - there was a box provided for feedback, and I put it in there. Got a reply, too, so it wasn't a cunningly disguised recycling bin

Flip