I feel so let down (pics included)

[Lifeisconfusing]

I feel so let down happened twice. I got my garden decked a few weeks ago I paid £250 for this guy to do it (side job) he does normally do this type of work though. I paid him £250 and paid £600 for the wood. It was so bad I asked him for £100 back to try and improve it. It’s not just the £250
It’s the £600 product ruined. (See pics) After a week of lies and false promises he’s not gave us the £100 thinks I was born yesterday. Feel so frustrated with the lies more then the money now.

Second let down. (Hairdresser) had the same hairdresser for a few years but she moved miles away so decided to go local to a small business she charged me £75 for a full head of highlights I paid £65 with last hairdressers but was happy to pay more to be happy with my hair. I know it’s a small amount in some places but £50/80 is about the going rate. Anyway I hate my hair it’s green/brassy the root has bled it’s bad tied up as well as down. She replied...
I'll have a look on thursday the only other option is I could put a couple of foils in but you would have to go home with them in and wash it off yourself I'm literally working every day until 7.30 mostly and I'm full until september now ither than the 13th x

Opinions please?? Have I just had bad luck 😨🤦‍♀️

Och, that's rubbish. I feel for you. It's particularly bad that it was two things that went wrong at once. Hate it when that happens

@nannymags classy is my favourite word 🤣

@eatsleepread yeah couldn’t sleep last night over thinking. I hate complaining because I always think they turn it round to be my issue or my fault and it makes me feel worse I hate upsetting people but seem to let people get away with upsetting me I think I have fear of rejection when I really think about it

[quote Lifeisconfusing]@Hairthrowaway you’ve been so lovey and supportive Thankyou [/quote]
No worries really excited for you for tomorrow, please post after pics!!

@Hairthrowaway will do lovely x

Found another pic from Friday 3 days after I had it done 🤣😂🤣😂.

Add to the things wrong with that decking: the corners where the Line shape is created needed mitering.

@Lifeisconfusing

Found another pic from Friday 3 days after I had it done 🤣😂🤣😂.

Oh ffs😂 this is why she offered a full refund so quickly! There’s no excuse for that, she knows you have a strong case against her🤷🏼‍♀️

@LaLaLandIsNoFun can’t believe anyone would say that it’s looks fine the boards are all over the shop and I thought I was going to sink it’s wasn’t firm at all. It’s too high as well but That’s another story. Sorted out now though will update with a pic Tom

Unfortunately with the decking I feel you may have got what you paid for - I had a smaller section decked last year and it cost upwards of £1500 I know it's not helpful not but sometimes getting a cheap job doesn't pay off

@Hairthrowaway you reckon??? I had put I want at least £50 refunded and she put £75 in my account so she must think it was a shit job.

I’m too nice I wrote this to her along with all my horrid pics....

Thanks just showing you these pics so you know I’m not just being a nightmare customer it’s genuinely bad, I think you’ve just rushed it as your so busy and need to get the next person in. I’m sure you do a great job usually.

That isn't to say you shouldn't be entitled to some money back though if he's not done it to the standard you agreed

Of course. It’s true.

Wish you luck with your normal hairdresser , I’m sure she will set you back on path t o your better colour.

Post pics on here with the updated colour?!

@Mangofandangoo I paid £850 altogether for mine x

Why do we feel like we have to justify and placate people when we complain to them?! But you spoke up for yourself that’s brilliant!

@Mangofandangoo Iv given up trying to get money of him I needed closure so I left it. We have rectified it all now took boards up and put them back properly and we have painted it today looks lovely will post pics too c

Sometimes it's too stressful to carry on chasing people as it'll do you more harm than good. Glad to hear you're now enjoying it after it's been painted

@nannymags Thankyou I find it so hard I love to support local businesses etc.

@Mangofandangoo awww thanks 😊

I think if it was my business I would actually admit I had made a mistake! I would then go above and beyond to get the trust back and rectify the problem so that the customer feels they haven’t been fobbed off and the customer would respect that more perhaps

I just think with those precision lines of highlight, she would be good at decking.
I mean what the hell !

Glad you're in a better frame of mind, when things like this happen it can really gnaw away.

Onwards!

@thesunwillout🤣

Thankyou I do feel better today but yesterday the world was against me 🤦‍♀️

£250 to do decking is very cheap in my part of the world (midlands)- we had a quote to deck 3m x 2.5m and it came in at over £2k and a weeks worth of work. I think you got what you paid for sadly.

The hair though!! I would be livid and gutted at the same time.

@Hairthrowaway
What a difference a day makes Iv and my hair sorted by my original hairdresser. She said next time it will be better again. It’s sooo much better and the decking is secure painted and looking fab now.

Decking pics