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13 replies

Zhazha7 · 31/12/2017 02:34

I really need advise as i am very worried :'(. I had bought an item from Argos which i bought on the argos card (buy now pay 6 months later) so i returned the item ass it was faulty. The lady at the till who was sorting my refund out asked for my bank card and i said to her i bought this on my argos card she said i wil need your bank card?? So without thinking i give her my bank card and she has put the money of the item worth in my bank card!! Which i did not pay for? Now i still have an outstanding payment on my argos card as its not showing returned. What do i do? This is all their bloody fault!

OP posts:
Zhazha7 · 31/12/2017 02:35

Argos lady put the money in my bank instead of taking it off on the argos card.

OP posts:
brizzledrizzle · 31/12/2017 02:36

Yes the money inyour bank to pay it off

Zhazha7 · 31/12/2017 02:38

No, she supposed to take it off tge argos card as i dont need to pay it of if returned? Theyve made a mistake.

OP posts:
FastWindow · 31/12/2017 02:38

Find out how to pay off the Argos card. Then pay them. Job done

Zhazha7 · 31/12/2017 02:39

But I've returned the item.

OP posts:
FastWindow · 31/12/2017 02:41

And they've paid you back.

WyfOfBathe · 31/12/2017 02:42

You returned the item, and they paid you back. They put the money into "Account 1" (your bank account) and you need to move it into "Account 2".

WyfOfBathe · 31/12/2017 02:42

"Account 2" being your Argos card

LaughingLlama · 31/12/2017 02:42

Use the refund money on your bank card yo pay off your Argos card.
Job done.

inastrangenewworld · 31/12/2017 02:43

It's fine just pay it off and it's done with.

Zhazha7 · 31/12/2017 02:44

Thank you, easily explained really helpful. I will ring and do this

OP posts:
FastWindow · 31/12/2017 02:45

You will get a statement from the Argos Card (which is just another credit card) it will have payment options on the statement. The bank account you need to pay to.
Did you set up a Direct debit when you took out the Argos card?

brizzledrizzle · 31/12/2017 03:09

Right, so you borrowed money from Argos to buy the item?
Now you have returned the item and rather than them cancelling the debt they have put the amount of the debt into your bank? You now need to use that money to pay off the debt.

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