la redoute - orders cancelled - is this false trading?

[quickname]

has anyone else experienced this?

I ordered a lot of stuff over the weekend and money was debited immediately but i've just received an email that only a single t-shirt has been dispatched!
2 rugs will be delivered in 7 weeks and all the other £200 + of items are cancelled . i called waited 20 mins to speak to someone who only said sorry everything was out of stock because of demand and they will refund within a week.
so cross at the waste of time and sad that i won't get any of those amazing bargains.
but also it feels like false trading. all those items were available when i bought them but now they're out of stock! and the sale is over