Please Please Please Help me get my computer back to normal

[Fairyfly]

Hello, i can't access any secure sites, or use my msn, it is driving me mad. I ran a scan through it, how can i get it back to normal!!!!!!!!

It could be your security settings.... have a look at them:

Go into Control Panel and double click 'Internet Options'.

There should be a tab at the top of the grey box that appears called 'Security'. Click into that.

Check each part in turn to see what level of security is assigned to each. Or just click on the 'defaults' button if it allows you to.

HTH.

What should it be set at Toothache? Thanks for your help.
Hi Beetroot, yes i am missing you too, very frustrating

I can't access any help pages, just mumsnet, what is wrong?

bbump

Medium is about right Fairy Fly

Do you have a firewall?

All at medium now, i think i have a fire wall, god knows, i am totally confused, do i need to get rid of it? thanks Becca

sounds like you might have picked up the worm/ virus that knocks out all your pc settings,was it working properly before, or is it a new set up?
I got hit by something beginning with S..... and a rapid blaster bug, recently
the PC shop told my to download the free copy of AVG anti virus off the Web, it cleared 20 od viruses out of the pc, including spyware, the PC seemed to sort its self out after that, I'm no techno so just followed instructions
www.grisoft.com/us/us_index.php

this has picked up stuff getting thro norton and the firewall
good luck

No dont get rid of your firewall - they are v useful!! Just wondering if you had just installed a firewall it may be blocking access to some sites.

Which antivirus program do you use?

What changed for the problems to happen?

Well i had a virus, my computer was loosing internet connection every ten minutes. So i ran a Spyware remover, and this search and destroy spybot thingy. Now i still have the virus but also this new problem. My entire computer is F I also have zonelabs firewall installed and ad aware. I have tried everything and i am just making it worse, story of my life

me too fairyfly, a virus attacked my laptop and it died. I phoned Dell for advice and they've made it worse (and put me through to a call centre at the other side of the world arrgghhh!!!). Sorry no advice to give, just loads of sympathy ... i'm going to take mine to a pc doctor

You say you have run a spyware remover - have you done a full virus scan using an antivirus product as well?

fairyfly

email me on [email protected]

I did a virus scan and it made it worse it has done something weird. Becca thanks for your help, i can still email through Yahoo, and use there messenger just not MSN

Good Luck LMB

I have replied FF

Hopefully Beccarollover is helping you out via email but just in case .....

I had all sorts of problems when I used zonelabs and ad-aware. Removed both from system and no problems since. Might be worth a try.

FF Ive replied (sorry was out on my lunch)

Thanks for trying Becca, i have just done what you said snugs and it has made no difference