Help needed contacting German / Czech company

[treacletart]

I need to phone Anchie Toys who appear to have offices in Germany and Czech republic. I've tried the contact number on their website here with both German (0049)and Czech (420) prefixes using and dropping the first 0 but no joy - anyone any ideas? They've promised a replacemnet part for DS's wooden bike but it's taking ages and they've stopped replying to emails..

Hi there,

they have lots more office.

Here is the number for Berlin (Germany):
0049 30-56739811 Berlin customer service
www.anchie.de website.

The owener is Indian and is importing the toys from India - not sure whether this is relevant?

Good luck

Thanks for this Bienchen - bizarrely they emailed me yesterday lunchtime promising the part this week so fingers crossed - thanks for looking into it for me though