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Apple mac help needed please

10 replies

alibubbles · 14/10/2006 16:08

I have just bought a new wireless router, a Netgear rangemax 834n as it is supposed to be able to support more wireless products and we have 5 macs on the go at the same time.

The problem I am having is it won't let me open google, I can open any other website. The old router was a Netgear 834g, so in theeory I should just be able to swap them over.

Any ideas?

Thank you

OP posts:
lulumama · 14/10/2006 17:12

DH will be home around 6.30 - can ask him as he uses a lot of macs at work.....if no-one else can help in the meantime!.

lulumama · 14/10/2006 20:34

DH says try clearing the cache on each mac......hope that helps...

Philomena · 14/10/2006 20:39

What browser are you using? Sounds like a sotfware problem if other websites are working? I run 3 different browsers as I find some browsers just don't like my mac.

alibubbles · 15/10/2006 09:08

I am using Safari or Firefox. DH uses IE. I have tried downloading an update to the software, which I have just found on the netgear site, which says it fixes this problem, so Philomena, you are right, but it says 'fail to mount' I don't know why that is either!

I have tried downloading it several times, icluding reinstalling the original software.

OP posts:
fairyfly · 15/10/2006 09:14

You shouldn't use IE on a mac anymore. They have stopped updating it and it's just going to get worse and worse.

Probably nothing to do with that i just thought i would mention it.

alibubbles · 15/10/2006 12:07

fairyfly, I keep telling DH that! I stopped using it a long time ago and use mainly Safari

OP posts:
Philomena · 15/10/2006 13:58

Maybe you need to look at what version operating system you have? Perhaps the latest version of browser requires an update to your operating system?

Just a thought.

alibubbles · 15/10/2006 17:15

I am using 10.4.8 and everything else is up to date as I run software update automatically every week.

Where hub2dee, he is normally an expert on Mac's!

OP posts:
hub2dee · 15/10/2006 23:35

Absolutely no reason why it wouldn't allow access to one particular site unless you've set up a block to that domain (which you haven't).

I presume the download has sorted everything ?

I spent several hours trying to get a Netgear to log onto Talk Talk for a friend a few weeks back.... complete waste of time. She bought a Linksys and it took 2 minutes...

hub2dee · 15/10/2006 23:36

I'd just do a software update, Use Disk Utiltiy to verify permissions on your disk, turn everything off and leave for a few hours, come back and see if it's fixed.

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