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2 replies

SHIREENSMOM · 05/04/2004 10:45

last week i ordered a new fridge freezer and washing machine and i got 2 phone calls about 3 days later with delivery dates the fridge came today and the washing machine is coming tomorrow they where both at the depot on the samr day so why the hell cant they deliver them on the same day i.e today when i spoke to the woman on the phone she said " well madam thats just the way it works" so now i have to stay in all day tommorow as well sorry but im p*ed off so where better than mn too have a moan

OP posts:
Nutcracker · 05/04/2004 11:04

My mom had the same prob with them. She sent for a computer desk and a chair. The desk turned up but the chair didn't. When she called they said that they had forgotten to put the chair on the lorry and they would deliver it tommorow. It still didn't turn up so she called again and they were very unhelpful. Eventually they said that the chair was no longer in stock (what happened to it then ) and they would credit her card, which they still haven't done.

nightowl · 05/04/2004 23:37

They delivered a load of bedroom furniture to me but refused to bring it into the house saying they werent insured to do so. (It clearly states in the catologue that they will deliver it to any room) i was 7 months pregnant! what did they expect ME to do with it? Outside bedroom anyone?

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