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Are we unreasonable?

3 replies

noddyholder · 28/06/2006 17:03

I bought a large sofa on ebay It was a real bargain but is in exxes and I am in Brighton.We booked a courier to pick it up today They were supposed to come to us at midday after their morning job which was a small delivery locally.I printed a map for them but by 2 pm today we had heard nothing and their mobile was turned off They rang us back at 2.30 saying they were in South London and had forgotten about us!but would finish London job and then do ours.So they have set off now at 4 pm and called us in a real bad mood saying they thought it was a bit late in the daqy etc but the ladyu we are buying from has waited in all day after he said he would reach her at 2.30 and has been v reasonable about the delay.She is also moving saturday so needs the sofa out.Hwe has been v stroppy with dp on the phone and I can't help feeling he is trying to make us feel bad like he is doing us a favour when he took the job in the first place!I am dreading them coming with it tbh but surely we are right we employed them they advertise as couriers and we booked the slot Sorry about the rant xxxThanks for listening

OP posts:
magnolia1 · 28/06/2006 17:09

Sounds pretty unproffesional to me

You are not being unreasonable and the lady the other end wouldn't want to wait in another day so thank goodness it is being collected. What courier company is it?

noddyholder · 28/06/2006 17:14

They are a local removals and collection co.they moved us recently and were fine and said we should keep their card as they do a lot of ebay pick ups Just can't understand why they have turned nasty i understand they probably don't want to be arsed to drive that far at the end of the day but its not our fault and now dp is fuming so it will be a pleasant evening

OP posts:
southeastastra · 28/06/2006 17:28

tell them to cheer up when they arrive that will pi*s them off and they won't know how to respond. miserable things

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