How do you start a dispute on ebay for not receiving a refund?

[Nbg]

I've sent ebay an email because when I clicked through the appropriate links, thats what it took me too IYSWIM but I thought it went through Paypal?

Am I missing something?

bump

paypal is owned by ebay so it doesn't make any difference.

Oh right!
So they should deal with it then?

should think so.