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big mess up on ebay. can anyone help?

14 replies

stitch · 20/02/2006 19:23

ive put dd's crib on ebay. BUT ive managed to put the wrong picture on. when buyer comes to pick it up, and see its different, they will be well within their rights to accuse me of misrepresentation. what should i do?

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popsycalindisguise · 20/02/2006 19:23

email them with the right picture and exxaplin the situation?

almostanangel · 20/02/2006 19:23

is it finished

stitch · 20/02/2006 19:24

i could do the email thing.
no its not finished. got another 8 days still

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popsycalindisguise · 20/02/2006 19:25

you can amend your listing if it isnt finsihed

almostanangel · 20/02/2006 19:25

if there is bids then email or add to description ,if no bids i think you can change it

charliecat · 20/02/2006 19:25

has anyone bid on it?

popsycalindisguise · 20/02/2006 19:25

I did thsi once, though I realised about 10 minutes after origialy listing it....

how long hasd it been on?

gigglinggoblin · 20/02/2006 19:25

if you dont have any bids you can just change your listing. if you do have bids then email the bidders to let them know and give them the option of cancelling their bid or of you cancelling it for them (not sure how that works)

charliecat · 20/02/2006 19:27

you can also end the whole listing and start again with right piccy

stitch · 20/02/2006 19:29

thanks. im such an ebay virgin, i thought it was jailtime for me.

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popsycalindisguise · 20/02/2006 19:34

can i hijack now that ebay experts are here
I am selling my second over thing and someone has just bid with -1 feedback......

what do i do?

CelluliteQueen · 20/02/2006 19:35

Stitch, how did you manage to put the wrong photo on? Was it your own photo or did you use a stock photo?

CelluliteQueen · 20/02/2006 19:37

popsycalindisguise, same thing happened to me last week. I believe in giving people the benefit of the doubt and my buyer paid up no problems. A lot of Ebayers would suggest that you cancel the bid but I really don't see the point (cutting off nose to spite face syndrome).

stitch · 20/02/2006 20:14

well, i couldnt find the wire that connects the computer to the camera. and with the amount of time stuff has been moved and disconnected, and reconnected etc etc in my house ovr the last few months, well.... i thought id just be lazy and use the mothercare picture..
but of course mothercare have changed their design slightly since i bought it, and it didnt twig till just now.

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