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Will MN HQ be able to do anything?

619 replies

freshstart · 06/02/2006 09:14

Thread Here

Although its not a nice thought I can only deduce from no communication that I have been ripped off for my wedding bits that I sold in good faith at a much reduced price for a mumsnetter.

I also out of the goodness of my stupid heart sent her the necklace I wore on my day for her soemthing borrowed.

I cant "believe" this is intentional as she was so grateful in the beginning.

But countless and emails and threads on here have turned nothing up

Will MN be able to do anything?

OP posts:
Blossomhill · 06/02/2006 18:40

Ladymuck - you really aren't helping matters at all!

FS - You are doing the right thing absolutely. SC has taken poor fs for a real ride here.

There are no excuses IMO

All I do know is that fs's wedding stuff is at sc's house and fs should get it back asap

ladymuck · 06/02/2006 18:41

I hope your phone call brings good news.

freshstart · 06/02/2006 18:41

I hope your pillow is lumpy tonight ;)

OP posts:
Crystaltips · 06/02/2006 18:42

freshstart ... I am with you on this one .... and am NOT impressed by the way you have been treated.

You acted in good faith and the fact that you are out of pocket is not on. persevere .... I would

getbakainyourjimjams · 06/02/2006 18:43

3 postal orders have gone missing, a bunch of stuff sent back has gone missing. And this has all taken place over 5 months????? I don't think so. I think either you have to write off the money and goods (the loss of the necklace sounds a terrible shame though), or try one phone call if you feel like it, or as someone else mentioned small claims court (do you have to turn up in person to those though, might be lots of grief and hassle).

Good luck- even if she's just been useless at sending stuff you still have nothing to feel bad about, - the necklace in particular should have been taken care of, and anyone would recognise the sentimental value attached to an object like that.

Good luck I hope it's resolved.

HellyBelly · 06/02/2006 18:51

FS - I may be about to take someone to small claims court (although it's none payment for business so bit different) and I picked up a leaflet. It's a leaflet about appointments you can get at our local county court for advice but I think the email address is not necessarily for my town?

Just in case it helps, it's:

[email protected]

tigermoth · 06/02/2006 18:52

Do phone her if only for the sake of the necklace you lent her. It was part of your wedding outfit so of course it has much sentimental value. Nothing wrong with wanting to get it back. If you feel bad about hassling her, concentrate on that item if you speak to her, not the money transaction.

Still hoping there is a good reason for all this.

philippat · 06/02/2006 19:08

I would never be able to phone her either, fs, hate doing things like that.

tbh, I think you need to WRITE to her address (recorded so you know it got there), stating that she has your goods unpaid-for and you want them back by x date.

THEN if you still hear nothing you can take her to small claims, if you care enough about your stuff to get it back.

philippat · 06/02/2006 19:12

we can help word letter if it helps

LIZS · 06/02/2006 19:24

A recorded delivery letter stating the facts of your "agreement" and requesting return of the items or payment by a speciifc date might be a good place to start, especially if you end up having to prove you have given her every chance to respond and put it right.

HellyBelly · 06/02/2006 19:47

I agree actually. This lady I'm having problems with has taken the p* since Sept. I did a letter a couple of week ago giving her til 31st Jan to respond with details I need to finish the job she wanted doing. That's past with no response and I know she signed for it! Am now in the middle of another letter, more factual with dates etc. and will mention court action etc. THEN if still nothing, I'll be going through small claims.

I phoned my lady a couple of times and she just lied so it didn't get me anywhere - may be different for you though.

popsycalindisguise · 06/02/2006 20:02

FS - I found her home number for you...did I give you it?
doid you ring?

Socci · 06/02/2006 20:16

Message withdrawn

sharklet · 06/02/2006 21:20

FreshStart,

Sorry to see this. I'm afraid you'll never get the truth of it. Most people when faced with someone calling them or cornering them will come up with an excuse to buy more time or whatever. If she is for real the odds on it are pretty low. But it is possible, either way its unfair to you.

I don't really think anything can be gained from calling her apartf rom you possible deffering your action a bit longer and giving her further benefit of the doubt. She doesn't deserve it. You have to be realistic in this situation. Send her a letter detailling your agreement, and stating that you do not recieve payment within a set time you will be forced to seek legal advice and possibly take the matter to small claims court. (Usually 14 days is the norm for this type of thing.) If you don't hear back pop in and chat to citizens advice, or just go straight for small claims court.

Be aware though that even small claims court may not solve this for you. They may simply find a judgement against her. It is very difficult to actually enforce the court's judgement unless you can afford to hire your own bailif. Most people are too scared of getting a judgement against them though.

I'd say that as wonderful as MNers are I'd still not sell anything via this site and tick to somewhere like ebay where there is much more control over sales. I'm so sorry you've been stung this way.

I hope that it is all a mistake and it gets sorted, but I do think in the mean time the time for being patient has passed. You need to be assertive now.

Take care x

tigermoth · 07/02/2006 07:54

Signed for post is a good way of knowing she has your request with all details and deadlines. For the sake of speeding things up, I'd still be tempted to phone first, but can understand if you don't want to do this.

If no response to your phone call or letter, and you are sure beyond doubt that this is no innocent mistake on her part, you could post her a copy of this thread.

LadyTophamHatt · 07/02/2006 08:00

Any news this morning FS?

donnie · 07/02/2006 08:58

really sorry you have been conned like this freshstart - I have read all the threads and TBH this person ( springchicken)comes across as a fantasist , which is my polite way of saying a compulsive liar - but I'm happy to be corrected on that! I just don't accept that two postal orders have gone ' missing' and that she's disappeared off the face of the earth. Maybe it's the aliens???? following on from the killings and kidnappings ? ( sarcastic emoticon)
shame about the necklace - sorry about that. I would take legal action , if it's feasible.

oliveoil · 07/02/2006 09:40

I am shocked, I always liked Springchicken and she was on my antenatel thread way back with dd2. Really really shocked and if this is what it seems.

I would be on the phone like a shot but I am a gobshite on things like this and would be in an almighty huff.

No idea on PO and the like but 5 months is a long time for no action.

My laptop conked out when I was on Maternity leave but I went to the library or internet cafe's etc. There is always a way of getting online. And she works so has access.

Hope it gets resolved FS.

.

xx

geekgrrl · 07/02/2006 09:42

sharklet, the small claims court enforced the judgment for me as part of the process (I took someone to court over £200 of goods that were never delivered). They sent a bailiff to her house.
The bailiff knew her well - I hadn't been the first.

sharklet · 07/02/2006 10:03

Perhaps it depends on where in the country your action is taken. I had huge problems getting mine back. I did eventually but it took two years.

Springchicken · 07/02/2006 11:35

I have today spoken with Pecka - I haven;t read all of this thread as I'm sure there are certain things I may not necessarily want to see.

I have been away from mumsnet for a while for personal reasons - I have today spoken with Pecka and apologised profously - although not sure it was enough as i was taken completely by surprise. We have arranged for it to be paid via paypal now which I am awaiting an email from her sister which should explain to me how to do this as i have never done it before.

Pecka'snecklace is also being taken to the post office at lunch time and being sent by special delivery - we have clarified the address details to ensure there are no problems.

Pecka - once again, I am extremely sorry for any upset I may have unintentionally caused

LadyTophamHatt · 07/02/2006 11:52

Glad it's all sorted Fs and SC.

FioFio · 07/02/2006 11:55

This reply has been deleted

Message withdrawn

Springchicken · 07/02/2006 11:56

Thanks - nice to know not everything thinks I am complete fantacist and comulsive liar

Moomin · 07/02/2006 12:12

i think most people were just worried for pecka/freshstart as the signs weren't looking good, which i'm sure you're aware of. if it's all sorted now and pecka's happy then that should be the end of it