Have downloaded an old version of msn messenger so I know its not the dodgy new one and set up a hot mail account but we just can't seem to get it working. What are we doing wrong? We have an apple mac not a PC. Would that make any difference? Have heard rumours that NTL are not good with hotmail. Could that be it? We just can't figure out what we are doing wrong! Help someone! It is really frustrating!