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HELP PLEASE!!!!! Anyone know how to help me get through to BRITISH GAS?????!!!!

5 replies

Eaney · 21/11/2005 14:05

This is the second day I have waited in for BGas Engineer and they didn't show. We have one of those Home Care agreements.

Boiler keeps cutting out.

Anyway problem is it is really hard to get throught to them due to 'High Demand'. I hung on for 40 mins on Saturday before finally getting through.

Anyone know what I can do. I have a baby with a cold and could do without this.

Anyone know a number I could get through on?

Long shot I know but I'm hoping the power of Mumsnet....

OP posts:
beep · 21/11/2005 14:12

here are lots of british gas numbers to trytry here

ladymuck · 21/11/2005 14:13

The one I have is 08459500400

beep · 21/11/2005 14:16

sorry bad link go to search for a number and put in british gas and it gives you lots of different numbers

Eaney · 21/11/2005 14:21

Just got through and i was told they would have to put my name through to their planning Dept to get an estimated time of arrival. I am awaiting a call.

Can you believe it. No apology for the inconvenience. I want to complain and was told I would have to phone back to the main switch borad to do so.

AAAAAGGGGGHHHHHH!!!!!!

OP posts:
Eaney · 21/11/2005 15:02

I'm still waiting for call. I will have to do school run soon. I simply cannot believe how bad the service has been.

It costs 170 a year.

OP posts:
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