I was in the Food Hall at M&S in Bluewater today, and there was a couple of old biddies dithering about in front of me, trying to decide which till to go to. I was patiently waiting for them to decide and dd2 (18mths) was in her pram kicking her legs about as babies tend to do, when this miserable cow turns round and frowns at her, snapping 'That's not a very nice thing to do'. She thought dd was trying to kick her or something. She upset dd, who burst into tears, and I was fuming. I shouted, 'For Gods sake she's a baby, she wasn't doing it deliberately'. She just tutted and turned her back muttering something or other. Felt like kicking her out of the way myself!!