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Help! What has happened to Hotmail?

27 replies

Rhubarb · 15/08/2003 10:30

Is anyone else experiencing difficulties with Hotmail? I'm really worried as I went into my email account, the one I use for the Netmums website, and there was nothing in my Inbox or any of my folders. I have saved important info about the website in various folders, and have messages to sort out from members. None of it was there! I signed out and tried to get back in but now it's telling me there is an error and won't let me back in! Do you think I have lost all my past emails?

Also my other account, the one I use for friends, has been a bit inactive too. I've been expecting a few emails over the past couple of days but not received any. I usually have at least 2 new emails a day, but the past 2 days I've not had any. All my old emails are still there however. What do I do? Can someone email me so I can see if it's still working please? My email is [email protected]

OP posts:
prufrock · 15/08/2003 10:57

Just sent you a mail Rhubarb - but didn't remember to put my Mumsnet name on it!

Rhubarb · 15/08/2003 10:58

S'alright I guessed! I got it fine - thanks very much! At least one account is working then! Just happens that the most important account, the one linked to the website, is down! I hope I manage to get it all back again, I'll try later on in the day. What a pain!

OP posts:
Girly · 15/08/2003 11:00

Just sent you one Rhubarb.

My hotmail is fine, perhaps you have a virus

Rhubarb · 15/08/2003 11:02

Don't think so Girly as everything else is fine. I just keep getting a message now telling me that my account is temporarily unavailable. I just hope that Hotmail hasn't got a virus and it's affected some accounts!

OP posts:
Jimjams · 15/08/2003 11:05

Not sure about hotmail rhubarb- but I have finally written you out a cheque for terri (very unorganised as usual). Should be with you next week.

Rhubarb · 15/08/2003 14:37

Aaargh! Still can't get access to my account! Very annoying as I have loads of emails to reply to, and I can't even tell anyone that my account is down! I guess I should have used Outlook Express, at least then my old emails would be safe.
Am feeling very narked now!

OP posts:
Rhubarb · 15/08/2003 14:37

Ta JimJams!

OP posts:
JulieF · 15/08/2003 15:12

Rhubarb, if the emails came via netmums maybe your buddy will have copies.

Rhubarb · 15/08/2003 15:16

Oh, I never thought of that, thanks JulieF! Cathy is my buddy and she's on her hols at the mo. If I still can't get on by tomorrow I'll try contacting one of the others to tell them what's happening.

OP posts:
tamum · 15/08/2003 15:24

It's not remotely possible you've not logged in for 90 days is it? I think that's the limit beyond which they delete the account. Hope not!

Rhubarb · 18/08/2003 10:35

It's ok, I got on no probs today and everything is still there - phew! Teach me to use a back up though! It must have been the blaster virus attacking Microsoft I reckon. Still, alls well that ends well!

OP posts:
cheeky · 19/08/2003 18:30

I haven't been able to access my MSN account for weeks. I had to pay to go to an internet cafe to check for emails and there was no problem then. But when I try and access MSN from home it says there may be a problem with our service or your internet connection, please try later. I've got on to BT and they said they can't help with MSN as I can log on to BT okay. Anyone else had this problem. Its driving me mad

Rhubarb · 19/08/2003 21:06

I've got an email from MSN asking me to update my MSN messenger as it won't work unless I do, perhaps this is what is happening to you? Also I suspect MSN may well have had trouble with that blaster virus over the weekend, so it might take some time to get going again.

OP posts:
cheeky · 19/08/2003 21:24

Thanks rhubarb but its been almost two months now that I've had trouble so I don't think its the virus. I used my account at the internet cafe three days ago and it was fine. I think its BT. I used to be with ntl but sinve moving house they don't cover my area and I think I will have to cancel the internet from BT cos I've had too many problems now.

WideWebWitch · 03/09/2003 11:46

Is anyone else having trouble getting into hotmail or messenger today? Mine keeps telling me I'm behind a firewall, which I'm not as far as I know. Any ideas?

M2T · 03/09/2003 11:49

WWW - Exactly the same thing happened to me 2 weeks ago!
Then my PC wouldn't let me log onto the Net at all. I thought it might have had something to do with that virus that has swept the world!

Anyhow.... I left my PC for a couple of days, then logged on and it seemed to have sorted itself out.

Sorry I don't have any advice other than logging off and leaving it for a day or 2.

expatkat · 03/09/2003 11:49

sorry www--I'm not having that problem w/ hotmail & am rubbish with these things anyway. Hope you get to the bottom of it soon; I get v. antsy when I can't check email.

janh · 03/09/2003 12:27

www, hotmail is just completely dead here and has been for nearly 24 hours - the page sits there empty, not even a "timed out" or "cannot find".
Weird.

Oops - wrong - just got this: "569 No Data
This Web page could not be opened with the specified browser request. Please try again later"

That was using www.hotmail.com - I also have this bookmarked - lc1.law5.hotmail.passport.com/cgi-bin/login

and that appears to be just the same.

Must be something I said!

janh · 03/09/2003 12:28

A-ha - just googled hotmail - have a look at
this !

WideWebWitch · 03/09/2003 15:32

Oh fab, thanks! Well, not fab that I can't get in but fab that it's not my machine or anything. Thanks!

WideWebWitch · 03/09/2003 15:32

Oh fab, thanks! Well, not fab that I can't get in but fab that it's not my machine or anything. Thanks!

janh · 03/09/2003 16:40

Apparently it's an AOL thing - assume you are on AOL too?

There was also a link on google to a news item about AOL users only being blocked out but as it is an MSN news page guess what? We can't get it....hysterical cackles!

Tinker · 03/09/2003 19:54

I've not been able to access my hotmail account for days - which was fine by since it was the contact email address I gave work whilst I was off

Oh, and I'm on AOL - boo hiss.

janh · 03/09/2003 23:03

Hotmail seems to be OK again now!

Bogwoppit · 03/09/2003 23:53

hoorah it's working. I had 7 messages. 6 of which were to tell me I had been sent a message with a virus attatched
I am so glad for virus checker software.

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