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Bugger - I forgot to cancel my emusic trial

3 replies

BarackObamasTransitVan · 24/11/2009 17:04

And now I see they've taken over £95 from my account
I think I managed to sign up for an annual subscription.
Have any of you managed to either cancel after the free trial or change to a monthly subscription and get some of the annual charge refunded? Or is everyone else less stoopid than me?
A monthly subscription would be OK I suppose, and it might be good for me (my listening habits are pretty narrow so if I'm forced to download things it might broaden my musical horizons a little) but the best part of £100 at this time of year is seriously messing up my Christmas shopping plans.
To top it all I can't get onto their bloody website from work and my home internet connection is playing up. Bugger, bugger, bugger!

OP posts:
charlotteolivia · 24/11/2009 17:20

it says 'no commitment' in a little box and 'cancel at any time' so i assume you can...somewhere.
anyone else you know you can borrow their internet for a while? try logging in online to 'my account' and see if you can cancel it that way.

charlotteolivia · 24/11/2009 17:21

jeeeeez that was awful grammar!

BarackObamasTransitVan · 24/11/2009 17:26

Thanks, Charlotte. I managed to look at their T&Cs (accessed Internet from my mobile) and while you can cancel any time, the account won't be updated/terminated until the end of the subscription period - be that annual or monthly - so no refund basically.
I am so with myself!
I'll try and get hold of their customer services though...

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