What size mattress are you testing and did you select that you wanted a soft, medium, or firm mattress?
We are testing a king size firm mattress, the previous one had been in situ for years and years so we were delighted to have the chance to refresh and start again.
Which delivery option did you choose (UPS or Dreams Delivery Fleet) and how was your delivery experience? Is there anything you’d change/improve?
I chose the Dreams Delivery Fleet option and the delivery experience was first class. I had great comms via text about the delivery, I had to postpone it initially due to being on holiday but it was no problem. I needed this option as I was having the old mattress collected too. I was sent a huge green plastic cover for the old mattress in advance of collection and taped this up in accordance with the instructions given. The delivery men were very timely, respectful and helpful. They removed the old mattress without any bother and no damage to walls or doors in our smallish hallway and landing and stairs. I was impressed with them.
What were your thoughts on the packaging of your mattress?
Having a mattress delivered in a box seems a peculiar way to do things but it worked! The box was delivered to the bedroom and I unpacked it with some help and got it onto the bed without too much huffing and puffing.
Would you have preferred the mattresses to arrived unrolled? If so, why? How long did you leave the mattress before you slept on it?
I've no strong feelings either way about whether the mattress should arrive rolled or unrolled. It might perhaps be helpful to be asked if you'd like help to unpack from the box. The larger the mattress size the more tussling you have to do and in a smallish bedroom with other stuff in the way it can get a little bit hairy. This was left about 12 hours before sleeping on it, I kept the windows open as per the delivery mens' instructions about getting rid of the fumes of the fire retardant gasses.
Overall, what was your first impression of sleeping on your new mattress? Did it feel soft, medium, or firm?
Loved this new mattress, yes it felt firm and it was very comfortable indeed. It was warm although it's been a very warm spell all round so I've felt warm every night for weeks.
Did you notice any difference in the feel of the mattress over the course of a few nights?
The mattress has continued to feel very supportive and comfortable, we're thrilled with it.