Tester
Q1. Why did you want to take part in this product test?
Because I need to lose weight and I like gadgets...
I run already but weight is a problem cos I eat too much junk and I have a sedentary job ... This will prove that's the problem and might encourage me to move more
Q2. What were your first impressions of the Fitbug Orb when you opened it? Did you like the look of it? If so, why? If not, why not?
It's a nice neat little gadget... The packaging is bold, contemporary and stands out.... Mine is black and I must admit I'm relieved not to have got pink .... There is far too much pink associated with women and exercise ;)
The silicon strap fits well and fits small wrists too - I often have a problem that watch straps are far too big. I have since found it attracts cat fur so it often looks a bit grey or tabby-esque
Then on to set up.... The packaging claims 7 minutes, and for me that was probably about right .... Before I attempted the firmware update...
I have an iPhone 5s and have used other bluetooth 4 devices so that wasn't an issue.... Downloaded the app, created an account, paired the orb and completed basic set up...
It started recording sets and all was good ... Then I had the bright idea of updating the firmware ....
I got the same problems that others reported... It seemed to get stuck despair switching bluetooth off and on as recommended on the website...
I tried taking the battery out ... No luck, emailed support but got an automated message as it was Sunday late evening...
Then out of frustration, I uninstalled it deleting the pairing with my phone, and reinstalled the app, and suddenly the update worked... The orb showed the new firmware was active and it started recording steps once more ...
I have to say if I wasn't reasonably confident with tech stuff I would have given up long before..... The instructions for the firmware update aren't easy to do and when it breaks there is nothing on the web to tell you what to try... The website could do with some additional info and step by step guides rather than videos where everything goes smoothly....
I've since used it to track sleep but found the website for nutrition frustrating... I'll try that again over the next 2 weeks and report back...
So far it's love the gadget but I think the user guides and support need some more work... Plus why do companies do it.... Sell a product where the firmware needs more work so the first thing you have to do is a major update....