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Dyson Cinetic™ review thread - The only vacuum that never loses suction is put to the MN test NOW CLOSED

4 replies

AngelieMumsnet · 19/02/2014 14:28

This thread is for the 20 MNers who have been putting the Dyson Cinetic DC54 vacuum cleaner through its paces. During development, Dyson tested the machine for over 9,000 hours and now MNers are putting it to the test.

Here’s what Dyson say: “Dyson’s Cinetic DC54 is an exciting step forward for Dyson’s engineering team. Thanks to a clever new development in cyclone technology, it is the only vacuum which has no bags to buy, no filters to maintain, and won’t lose suction in its lifetime.

Many other vacuum cleaners rely on clogging vacuum cleaner bags or use inefficient cyclones which do a bad job of separating dust and dirt from the airflow. This means the filters end up doing the hard work and end up clogging, leading to a loss of suction.

The Dyson Cinetic DC54 is different. It uses 54 cyclones across two tiers, each with an oscillating tip.

Smaller cyclones generate higher centrifugal forces and capture smaller particles. But the tighter the cyclone, the more likely it is to block. So Dyson engineers have created cyclones with flexible tips at the end. So the dust doesn’t ever block. The cyclones are so efficient there is no need to wash the filter.”

Over the next couple of weeks, testers will be given a new weekly challenge to put the Dyson Cinetic DC54 through its paces!

Challenge 1: Speed
Dry mud, dog hair, post-breakfast crumbs – everyday mess quickly builds up. Busy lifestyles mean people are short on time and need a machine capable of speedy cleaning. It requires a machine engineered for tight turns and easy cleaning across multiple floor types.

Your challenge: How quickly can you clean your home from top to bottom with the Dyson Cinetic DC54 when you're pushed for time, for example when you need to leave for work, the family or a friend is due to pop over or the children come home from school?

Challenge 2: Hide and seek

Dust and household nasties have a habit of hiding away in hard to reach places. Like the little bit of dust caught between the fridge and the washing machine; the loose change that lives down the back of the sofa; the crumbs caught behind the car seat; and the dust that sits on the skirting boards. We want to know where the messiest and dirtiest hidden spots of your home are.

Your challenge: After cleaning each room – and the car if you have one - let us know where the hidden dust lives and how you tackled it – which accessories did you use?

Challenge 3: How long does it last

It can be frustrating when a vacuum cleaner clogs and loses suction. Good technology should deliver constant performance and make life easier.

How does the Dyson Cinetic DC54 perform in your house? Does it suck up dust and dirt in the same way on day one as it does weeks, months and years later?

Your challenge: Pop back in to the thread and let us know how you’re getting on with your Dyson Cinetic DC54 over the next few months. Without the need to change vacuum bags or wash filters, is cleaning any easier or is it the same as before? Has the Dyson Cinetic DC54 delivered constant suction or not?

Below are some other questions we’d like you to answer but feel free to add any other thoughts you may have.

  1. What was your overall first impression of Dyson Cinetic DC54?
  2. How did your Dyson Cinetic DC54 compare against your usual vacuum cleaner?
  3. If it came up in conversation, would you recommend Dyson Cinetic DC54 to your friends/family/other Mumsnetters? If so, why? If not, why not?
  4. Is there anything else you would like to tell us about your experience with the Dyson Cinetic DC54?

We’d love it if you could also post a review of your Dyson Cinetic DC54 on the Mumsnet review page.

If you have any before and after photos we’d love to see these too, so please post them on this thread.

Non-testers: Fancy owning your own Dyson Cinetic DC54? Dyson are currently running a competition with Mumsnet and giving away another Dyson Cinetic DC54. To enter the competition click here.

Thanks,
MNHQ

Dyson Cinetic™ review  thread - The only vacuum that never loses suction is put to the MN test NOW CLOSED

MichelleMumsnet · 24/02/2014 09:42

Hi all - thanks for all your feedback so far! In response to those of you who are struggling to add pictures, if you're using MN on your mobile or tablet, unfortunately we haven't yet enabled a feature for pictures to be uploaded (though it is a work in progress!). However, if you're on your desktop then you should be able to add pictures at the bottom of the comment box where you can choose the image files you'd like to upload. Hope this helps and is clear!

MichelleMumsnet · 26/02/2014 10:52

Belo, sorry about your problems, Dyson customer service would like to post the following,

"Hi Belo,

Thanks for sharing your feedback – that definitely doesn’t sound right! I’d like to get one of my colleagues to take you through some quick troubleshooting checks so we can pinpoint what’s happening here. Can you please email me directly at [email protected] with your full contact details? If you can also include the serial number that would be very helpful. You’ll find this printed on a white sticker on the underside of the machine.

Once I have this information I’ll be in touch as soon as possible.

Best wishes,

Jack
Dyson Customer Service"

MichelleMumsnet · 04/03/2014 16:50

Thanks for all your comments so far (keep them coming!) Just so you know, Dyson experts are on hand to help with any questions, and we've pm'ed some of you with a response from Dyson. Please let them know if you have any further issues by contacting Jack at [email protected] if you need support with your machine.

MichelleMumsnet · 30/07/2014 15:06

Hi coolaschmoola, sorry to hear that. We've contacted Dyson to alert them to your issue.

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