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Freesat feedback thread - Non Testers: what would you do with an extra £360 a year? You could win a Freesat+ box NOW CLOSED

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AngelieMumsnet · 20/09/2013 16:44

This is the feedback thread for the 15 testers who have received a new Freesat+ TV box and who are currently trying it out in their homes.
Freesat say "Hello. We're freesat. We believe you shouldn't have to pay a monthly subscription to watch and listen to 180 channels of the best comedy, drama, sport, lifestyle, music and news. We offer free HD services from ITV, the BBC and Channel 4; freesat+ to record pause and rewind, BBC iPlayer, ITV Player, 4oD and Demand; and all subscription free."

Freesat launched last Autumn which includes a Roll Back TV Guide that allows you to watch programmes you've missed from the previous seven days across 21 channels, a new showcase section providing top TV picks chosen daily by Freesat's reviewers, on-demand services and enhanced recordings.

Freesat is a subscription free service and Freesat+ boxes are available to buy from a range of retailers - RRP from £226.

If you're not a tester, Freesat would love to hear from you. An average satellite TV bill (including On Demand services) is around £30 per month, if you could have Freesat what would you with an extra £30 per month (£360 per year). Everyone who adds a comment will be entered into a prize draw where one winner will receive a Freesat Humax box.

Testers: we'll be asking you to add feedback twice - we'd like your first impressions now and in a couple of weeks (or when you're ready) we would like you to answer the follow-up questions.

So, in terms of your first impressions. please....

~ give your overall impression when it arrived

~ describe the set up: did you set up your Freesat box yourself? If not, who did? How easy did you / your DH/DP etc find it to set up your Freesat box?

~ tell us which TV is it on/ in which room

~ share what you/ your family think the first couple of times you used it - what was the best feature and what, if anything, have you struggled with

Follow-up questions:
~ How long did it take you to understand how to use Freesat?

~ Has your child/children used Freesat? How long did it take them to understand it and get used to it?

~ Which programmes have you most enjoyed watching on Freesat so far?

~ Which of the following services have you most enjoyed so far? Live TV/ on-demand/7 day catch up

~ Who in your family has used your Freesat box the most?

~ What have you found Freesat most useful for so far? Catching up on shows you've missed? Entertaining the kids? Finding something to watch to pass time?

Thanks,

MNHQ

PS: Humax are offering a Mumsnet and Gransnet an exclusive discount code to purchase a 500GB Humax Freesat+ box for £199. Up to 199 MNers and GNers can buy a discounted box using the code FT30

AngelieMumsnet · 22/10/2013 10:43

Hi everyone - thanks so much to all the testers who have posted feedback, and to all the non-testers who have posted comments here.

Here's a message from Freesat:
"We’d like to thank all of the testers for their feedback, this has been incredibly beneficial and please be assured that we will be referring to all your comments when making decisions at Freesat. We hope you continue to enjoy your Freesat box and for non-testers we’d like to offer you £30 off a 500GB Humax Freesat+ HD with Freetime box by using the code FT30 when ordering. We hope you agree that great TV doesn’t need to come with a monthly bill."

The non-tester winner of the Freesat box is bluebump, congratulations! I'll PM you to get your details :)

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