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British Gas smart meter reviewer feedback thread. Non testers: Share your thoughts on creating a greener environment for your DCs to be in with a chance of winning £100 worth of John Lewis vouchers NOW CLOSED

2 replies

KatieBMumsnet · 17/09/2013 13:52

This thread is for the 3 Mumsnetters and 2 Mumsnet Bloggers who are testing the British Gas smart meters in their home.

Non testers: Share your thoughts on creating a greener environment for the next generation how important or not, do you think it is to educated younger generations on energy waste and carbon emissions? Do you think its something children should be taught about at school? Is it a topic that you discuss with your DCs or not?

Everyone who adds a comment to this thread by 18th October will be in with a chance of winning £100 worth of John Lewis vouchers

Testers: We'd like you to post at least 3 sets of feedback on this thread - once a month for 3 months.

Below are a few questions for you to answer but please also add any other comments you may have to the thread. You may want to answer some questions now and some at the end of the trial period.

General questions

  • How did you find the installation of the smart meters? Was it any more or less complicated than you were expecting?
  • What are your first impressions of being upgraded to smart meters and having a smart energy monitor?
  • Has the smart energy monitor that comes with smart meters helped you keep track of your energy consumption?
  • Has the smart energy monitor helped your children to understand/be more interested in energy? If so how?
  • If it came up in conversation, would you recommend getting a smart meter upgrade with British Gas to your family/friends? If so why? If not why not?

Month 1: Finding the activities that use the most energy
This task is all about educating the future generations about the cost of energy wastage to both the environment and your household bills.
This month we'd like testers to try to discover which activities in your home use the most energy:

  • Have each member of the family write down the 3 activities they think use the most energy in the home. What were these?
  • Ask your children to guess how much gas or electricity they think each activity involves - please let us know what they said.
  • Ask your children to turn on various domestic appliances in turn and record how much electricity is consumed and how much it actually costs by looking at the smart energy monitor. You can do the same for gas appliances, but it takes a bit longer (30 minutes - due to the way gas volume is measured and translated into kWh) for the figures to be displayed on the smart energy monitor.
  • Which activity used the most energy? Did this surprise you? Will you and your family change how you use gas or electricity appliances in the future or not? If so, how? If not why not?

Thanks and good luck,

Katie @ MNHQ

KatieBMumsnet · 25/09/2013 13:33

Thanks for all your comments so far.

QuintessentialShadows, British Gas have asked for this comment to be posted in responses to your post:

"I’m sorry to hear your experience with British Gas has left you confused and frustrated.

When you mention smart meters you point out that: “It is a shame that a device that is such a good tool to show us the direct relation between leaving the lights on, tv, computers on standby rather than off, and how much it cost to tumble dry your clothes is so expensive. £250 for the device, quoted to me by a local plumber who came to quote for my new boiler”. I would like to confirm that smart meters are installed free of charge to our dual-fuel energy customers, as we’re rolling-them out as part of a free nationwide upgrade, mandated by the UK Government. The same goes for the smart energy monitor showing your gas and electricity use in pounds & pence, and that is offered at point of installation. No supplier can charge customers for replacing current meters with smart meters.

Please let us have your details through the Mumsnet network and I’ll make sure one of our Senior Energy Advisers gets in touch with you to chat through any questions you might have and provide assistance to help you make informed choices about your Green Deal options.

For more information on smart meters please watch this short video:

Dana – British Gas Smart Metering"

Please PM me if you'd like someone to contact you.

KatieBMumsnet · 22/11/2013 16:34

Thanks for all your comments. The winner of the prize draw is...

maxmissie

Congratulations, I'll PM you for your details.

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