Active discussions

Please or to access all these features

Talk

Back to thread
MNHQ

NOW CLOSED Would you like to join a special panel for TalkTalk? Customers and non customers needed

6 replies

TheOtherHelenMumsnet · 09/08/2012 15:58

We've been asked by TalkTalk to recruit UK based MNers to join a special panel to take part in a total of around 4 activities over the coming months.

We've been asked to find around 400 MNers (though it could be more) to take part in at least four activities (one of which is open only to TalkTalk customers only) - these are consultations about specific strategy ideas, improving customer service and one for customers about a TalkTalk product.

Each activity will be undertaken either on the boards or off site. If you're selected for the panel you will be emailed a link, and each time there will be a prize draw incentive with a great prize on offer for at least one lucky participant. Prizes will include family tickets to the X Factor tour, mobile handsets and shopping vouchers.

The panel is open to all UK MNers with at least one child at home.

As we say, we're looking for customers as well as non customers - it's open to everyone whether you love, loathe or have never heard of TalkTalk! Grin

If you'd like to take part please complete this survey and we'll be in touch with those selected for the panel asap.

Please note that there are a few more questions in this sign up survey than usual - that's because we want to choose panellists based on what they think on the issues covered. There are no right or wrong answers!

Thanks
MNHQ

Go to post
MNHQ

TheOtherHelenMumsnet · 09/08/2012 16:04

Thanks Tee - all fixed now!

MNHQ

TheOtherHelenMumsnet · 30/08/2012 10:07

Tequila - I'm afraid TalkTalk would rather not have employees of competitors on the panel. Do keep your eyes peeled for more opportunities coming soon though!

MNHQ

TheOtherHelenMumsnet · 30/08/2012 13:45

Don't think you have yet MimsyBorogroves

MNHQ

AnnMumsnet · 04/09/2012 19:48

Blatherskite - sorry for the delay in responding - I am 99% sure the answer is no (100% sure it's no to usernames) but let me check with helen and we will come back to you.

MNHQ

AnnMumsnet · 05/09/2012 12:26

OK Helen says - The only details we'll share with TalkTalk (with express permission) will be those needed for the product test, which is for TalkTalk customers only. This is likely to be name and address only but may also be phone number so they can arrange to deliver the product to you. However panellists will be opting into this so of you don't want to share any of your details with TalkTalk then we can just exclude you from that specific activity. The other activities will not involve us sharing any of your contact details with TalkTalk.

Under no circumstances would we ever share your username with a client in any way that could identify you in RL.

There will be a variety of prizes on offer so we'd love it if you signed up, even if X Factor isn't your thing!

MNHQ

TheOtherHelenMumsnet · 06/09/2012 14:43

Hi all - just to clarify, we won't be doing any activity with TalkTalk that will involve them being able to say anything is 'approved by Mumsnetters' - the purpose of the panel is to consult families and listen to what they have to say about the products and services TalkTalk offer and are introducing.

HairyPotter - we put you in touch with TalkTalk's CEO and we hope you've had a satisfactory response from them.

Jux and TapirBackRider - no problem - we'll remove you from the list of those who've signed up.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread