Meet the MNHQ moderators. Live chat Friday 8th Nov, 1-2pm

[JustineMumsnet]

Hi all,
We promised you a webchat to discuss all things moderation (and anything else you fancy really). So, tomorrow lunchtime RebeccaMumsnet, RowanMumsnet and I (and possibly a few other team members - suspect that OliviaMumsnet might be lurking) will be on hand at 1pm to answer your questions. If you can't make it along, then do post your questions here in advance. Mind the guidelines at the top of the page now - only one question each and be nice .

Thanks Rowan will PM you.

at the x-post

Yeah. I don't name change cos I own the place.

MaryShelley - if you don't get The Fuss, then you clearly haven't been the 'target' - lucky you.

@marriedinwhiteisback

What about stalking posters who never quite cross the line but pop up within a few posts of a poster and are generally damning and rude and bring up previous posts they have disagreed with. Have never reported one because it doesn't quite cross the line but it is disconcerting.

Please do report them and let us know why. We may not delete that post but it will help us to build a picture of an individual and if you tell us that you have witness that kind of behaviour, we can have a look from the back-end.

Reports aren't just for clear cut personal attacks, they can just be to let us know about a situation that you think is building or a specific poster who is causing issues or they can be to flag something particularly funny or relevant.

The Mods aren't doing too badly on their Mode or Mean right now, chipping. Reported two threads and one poster and they've all been zapped within half an hour.

Pagwatch .

Ooh, am thrilled that some people are liking my colouredy-goady fucker idea!

Justine thank you for answering that. If you don't see name-changing as a problem, then I'll stop banging on about it being a possible solution :)

that Chipping thinks is batshit idea though

[quote Hopasholic]I would like to know the 'stats'

Is there really an influx of trolls at the moment and are you having to delete far more threads/posts than you usually do?
I've not been here long, 9 months

oldmacdonald good to know

I agree with Chipping on the ncing idea, stick to the guidelines for a year then you can change about, anyone who doesn't like it and wants to NC for trolling reasons won't stick around for a year just waiting.

Not inarticulate at all Pag, I think you summed it up perfectly well.

@BrightSunshineyDay

I don't think any posts or threads should be deleted. More than once I have read a poster retell what a post said or how a thread went - I have had that thread open on another tab and realised the "regular" was misremembering or shit stirring. Deletable posts should stay up with a comment from MNHQ and deletable threads should be locked. That way we can all see who the cunts are. However, rightly or wrongly, if a regular smells bullshit on a thread then I do tend to listen. Do MNHQ do the same? Do you look more deeply if something is reported by a regular rather than a newbie who has only posted a couple of times?

Whilst I see the logic in leaving posts for others to see how unpleasant a poster is, I think there's quite a lot of things we just don't want to host on our forums tbh - racist, homophobic, sexist, disablist stuff etc.

We also think that civility as a rule makes for a much better discussion/debate - once it gets personal, conversations very quickly get derailed.

RE looking more closely at posts from regulars - I'm sure this happens. I don't actively do site duty any more but it's a natural consequence of experience that you know whom to listen carefully to after a while...

I've asked before about mandatory month and year of joining being on the hoverer or profile.

I think it would really help with identifying who is a nchanger and who is a troll claiming to be a nchanger.

I don't know if that makes sense.

Sorry BOF!

@moldingsunbeams

Are the nightwatch people existing users or people at HQ who have agreed to work overnight [curious]

They're existing users.

I don't think it is helpful to say that those who don't name change act like the 'own the place'.

I don't namechange cause a) I am crap at it and always out myself anyway and b) I like being recognised, and having a laugh with those who I recognise from other threads.

No cliques or royalty or any of that crap, but I know that if I see eg Tee on a thread, I can pull her leg about being American. I couldn't do that under a namechange or she would tell me to fuck off.

sometimes people want to name change for legitimate reasons... eg posting about something that might out their usual username.

A previous poster mentioned that although she has read and re-read the guidelines, she still isn't sure what she is allowed to say.

Zombie suspects that current guidelines are the result of amendments / additions / deletions to whatever was originally written. Could she suggest that perhaps it's time for someone to review all of the guidelines and re-write them? She's not aware of any inconsistencies between the various guidelines but wouldn't be surprised if somewhere along the line something was amended in one but not in another.

Justine

So what do you really think when journalists publish factually incorrect observations of Mumsnet in the broadsheets and then whine at you on twitter because we didn't like it?