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Nightmare Incident with Neighbour's Parcel- please sympathise and advise?

327 replies

BitOfFun · 23/03/2010 20:27

I am not having any tea now after The Most Recent Incident

OP posts:
Hassled · 23/03/2010 20:42

mrobama's plan is a good one. No, you really can't use the wry grin approach. It will haunt you forever and it's just WRONG. You'll never be able to look them in the eye again.

cyb · 23/03/2010 20:43

You could be like Ross in Friends

"I'd like to return this sofa..it's cut in half"

onepieceoflollipop · 23/03/2010 20:44

Whilst I sympathise with the op, if I was the neighbour I wouldn't be impressed with being offered what should be a brand new ite, but was in fact a pre-used but professionally dry cleaned item.

Sorry but I wouldn't.

LOL at the pretend a dog did it.

OrmRenewed · 23/03/2010 20:46

OMG! Buy a new one. Sorry.

BitOfFun · 23/03/2010 20:47

Hmm, I'm saying John Lewis, but there's no paperwork. Think dd has eaten the invoice. But I can't see it on their website.

OP posts:
morningpaper · 23/03/2010 20:47

there must be a pre-paid postmark which will say the company name

OrmRenewed · 23/03/2010 20:47

Eaten the paperwork! Well that will help keep her regular then

Brollyflower · 23/03/2010 20:48

email John Lewis. It's got to be worth a try. Failing that either insurance claim or just buy them a new one.

BitOfFun · 23/03/2010 20:48

Lolol at Ross from Friends though- I remember that

OP posts:
ilovesprouts · 23/03/2010 20:50

oh dear .....

NorbertDentressangle · 23/03/2010 20:51

By BitOfFun Tue 23-Mar-10 20:47:08
Hmm, I'm saying John Lewis, but there's no paperwork. Think dd has eaten the invoice. But I can't see it on their website.

I'd still phone JL -boy, that would be excellent customer service if they replaced pouffe that they didn't even sell in the first place

BitOfFun · 23/03/2010 20:51

I really can't see where it's from. I will just have to ask my neighbour and offer to replace it then. Will have a bash with the leather-cleaner in the morning.

OP posts:
morningpaper · 23/03/2010 20:53

Look for a label on the item

There might be a zip with the label inside

squeaver · 23/03/2010 20:53

Oh BoF.

My first thought was to grovel and offer to buy a new one.

But now I must say I'm liking Cyb's dog-did-it strategy.

morningpaper · 23/03/2010 20:53

or take a phot and we will find it for you becasue we are all super cool sleuths

thisisyesterday · 23/03/2010 20:53

hmm you will have to go round to the neighbours and explain what has happened.

in fact, go now, then come and tell us what they said

BitOfFun · 23/03/2010 20:54

Photo is excellent idea- shall organise that now and put it on my profile...

OP posts:
TrowelAndError · 23/03/2010 20:55

I feel your pain but there's really no way you can hand over a contaminated pouffe, however much it's been scrubbed. You have to throw yourselves on the mercies of JL or your household insurance.

SoupDragon · 23/03/2010 20:56

Seriously, you can't hand over a shat upon pouffe.

You need to explain, apologise and order them a new one. (and if it was JL, explain and try to beg a free one!)

morningpaper · 23/03/2010 21:01

dear Lord that is one ugly pouffe

you have done thema favour TBH

yellowcircle · 23/03/2010 21:01

JL may sort this out for you, worth a try.

morningpaper · 23/03/2010 21:01

Tesco's - it's fauz leather

I reckon

thisisyesterday · 23/03/2010 21:02

nah, not quite teh same

morningpaper · 23/03/2010 21:02

is it deffo leather? smell it

BitOfFun · 23/03/2010 21:03

Righto- pics on profile now [hopeful]

OP posts:
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