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Aibu to ask for the most "WTF" complaints

532 replies

HouseholdPlantMurderer · 17/08/2019 10:49

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

Aibu to ask for the most "WTF" complaints
OP posts:
ThreadKillerSleepsInACoil · 17/08/2019 12:30

Had a gentleman come into the fuel station where I was working to pay for his fuel. He was quite insistant he'd only put £20 in, so I explained he'd put in 20 litres, he'd been looking at the wrong display.

He huffed and puffed, and told us we should put something on the pumps to say more clearly which was which. I pointed out politely that one display was labelled 'sale in litres' and one had an inch high £ symbol, plus the words 'cost of sale' on it.

He muttered something angrily about ' like talking to the deaf, stupid cow' and stormed off.

I somehow refrained from making any comments about blind drivers.

MissConductUS · 17/08/2019 12:30

When working at a skilled nursing facility a resident's daughter berated me because the cost of her mother's cable TV subscription had gone up by $2 per month. I explained to her that residents bought the service directly from the company and we had nothing to do with the pricing. She told me that if such a prestigious facility as ours had complained properly the company would have not raised prices for all 2 million of their customers.

When working in a hospital a woman who I'd never seen before marched up to me and called me a right c*. When I gave her a look of astonishment she told me that she had just checked with Dr. Google and if he had given her father dandelion extract he would not have died of brain cancer.

RelaisBlu · 17/08/2019 12:31

A parent complained that their child had seen me in a swimming costume

This reminds me of a parents evening where a Dad complained in all seriousness that I was too young & pretty to be his teenage son's teacher because it distracted him and how could he be expected to learn anything?

I replied sarcastically perhaps I should wear a balaclava or put a paper bag over my head but he said no that won't help will it because what about your body?

The best bit was the look his wife gave him....

Zebraaa · 17/08/2019 12:39

Had a lady return a product to a shop that was about ten years old and long discontinued and then furious she wouldn’t be refunded.

OhWhatFuckeryIsThisNow · 17/08/2019 12:40

School staff too. I was reported as I was in a local pub drinking with my friends.Reported by a 16 yr old student who was in there having a drink.

supersop60 · 17/08/2019 12:42

RelaisBlu
I was tempted to complain about the science teacher's very short dresses and bare legs, until someone pointed out she was the Headteacher's daughter.

growlingbear · 17/08/2019 12:43

I was waitressing at a tossers' millionaires' ball when another waiter barged into me and accidentally tipped a tray of red wines all down my white blouse. I went to change and was intercepted by a millionaire telling me to get him a glass of red wine. I was dripping wet and stained red. I told him I was off to get changed. 'But get me the red wine first' he said. So I said of course and disappeared to get changed.

ExhaustedGrinch · 17/08/2019 12:45

A man raged at me for a full 10 minutes about a manky chicken he had brought into the store saying his wife was about to cook it and it was green! He wasn't lying, it was rancid, however the label clearly said Morrisons and he'd brought it back to the wrong store.

I'd spotted it right away but allowed him to finish before I pointed it out. He left red faced and cursing his wife under his breath. Grin

Sicktobloodydeath · 17/08/2019 12:45

I work in complaints for a big company so I’ve had QUITE a few

  1. We turned his yeezys from white to brown because he chose had to walk in the rain
  1. I personally left his 5 year old daughter in karate Sheffield whilst he was in London because I personally wouldn’t give him taxi fair to get to Sheffield
  1. A senior manager (who is gay) was flirting with this woman because he asked her martial status for a credit application
  1. Another senior manager put an emoji on a text message
  1. We as a company had a gay pride logo for pride month

When I say complaints - I mean these four examples were screaming bloody murder absolutely kicking off.

There’s a million examples I could give but I’m trying my hardest not to think about work whilst on maternity Blush

PookieDo · 17/08/2019 12:47

My job is answering complaints. I can’t really list them as they are quite recent (fairly new job) and they are all confidential but 99% of them are absolutely petty shitty gripes written in very aggressive BOLD CAPS letters or angry people (usually men) shouting at my staff or threatening to sue me on the phone

I sometimes despair of society, every one is always ‘fuming’ and ‘entitled to’ something in their own opinion. Where it is something we have done wrong I will always apologise but I don’t know if people realise how time consuming it is dealing with a complaint about some things. One complaint was about how a standard SMS was worded, and they were offended by it 😭

RelaisBlu · 17/08/2019 12:48

supersop60 I was entirely respectably dressed - it was autumn so boots, jumpers etc

Roussette · 17/08/2019 12:48

I kitted a woman out in a wedding outfit. Dress, matching jacket, shoes, hat... the lot. This woman was a bit rough (I'm being polite here) and had form in the shop.

3 weeks later she brought the whole lot back. The collar of the jacket which was white had revolting brown grease stains, the dress had food stains down it. The shoes were scuffed on the soles AND had a suede insert round the heel (I told her they were a bit big). She'd obviously worn the whole lot to the wedding.

She wanted ALL her money back. I obviously refused and told her everything had been worn. She insisted she'd only tried the shoes on back home, hadn't worn them outside and I must've stuck the suede inserts into them when she wasn't looking.

If I didn't 'pay out' she was going to get her brothers on to me, they were a large local family with a reputation. I said to her 'go on then, do what you want, but you're not getting your money back!'

She hurled abuse at me, every swear word under the sun, and grabbed the clothes and stomped out! I'm still alive Grin

DeRigueurMortis · 17/08/2019 12:52

A letter in the local paper by someone complaining about how noisy the Church Bells were on a Sunday morning and wanting to start a campaign to "ban the bells".

They'd recently moved to a house opposite a Church that had been there for over 250 years Hmm.

QueenTaTe · 17/08/2019 12:53

Someone wanted their chips replaced because they tasted too potatoey Confused

IDontDrinkTea · 17/08/2019 12:54

Not me but where I work.

After a delay, colleague said (word for word) “I’m sorry about your wait”

Complaint letter came in: “xx insulted my weight during clinic”

SpamChaudFroid · 17/08/2019 12:55

When younger I worked in a chinese restaurant. A man got very angry while I was taking his order because there were no baked beans on the menu. "What kind of a restaurant doesn't have baked beans on the menu?!" he blustered, "A chinese one" I said, smiling smugly.

PapaShango · 17/08/2019 12:57

A lady from my baby group asked me out for shopping and lunch, just the two of us. Didn’t really know her well but had recently moved to the area so was looking to make more friends. First and last time I went with her!

She complained in H&M that the dress she wanted didn’t look as ‘mustard yellow’ as it did online. Went to Pizza Hut and she complained loudly about the salad bar not being refilled. One section was almost empty but she didn’t even want what was in it. She tried to get out of paying for her meal as it was ‘unsatisfactory’. I was so embarrassed as she was obviously talking loud as she wanted an audience. She almost made the poor lady in Monsoon cry because she tried on a size 8 dress which didn’t fit her. She insisted it was the lady’s fault.

lastqueenofscotland · 17/08/2019 12:59

I work in estate agency and once had someone kick off to fuck that I wouldn’t show them a house, because it wasn’t for sale, it had never been on with us, no idea who owned it he’d just walked past it and liked it.

Had someone go mental his offer wasn’t accepted, said the vendor was greedy for taking an asking price offer, and his family were nice so she should have accepted his offer.

My friend owns a pub and he has about 20 new tales of people being weapons every week

francienolan · 17/08/2019 13:05

Oh boy I have loads from various jobs.

The worst one that stands out to me was a woman who assaulted my colleague and called us both cunts and then left a one star tripadvisor review advising we be fired because we kicked her out (it was a gig).

Many many complaints that there are children at a panto. Every year.

the number one excuse for being late to a fringe show in Edinburgh is always "the train from London was late". Offer to rebook them and the response is "I have to go back to London tonight and need to see this show now". Usually you see them in the pub later, because the whole going to London thing is bs.

MrsLinManuelMiranda · 17/08/2019 13:17

I used to be a customer services manager in a large supermarket. Loads of people coming in to complain about products that were clearly from a rival store. One lady brought in one , yes 1 single crisp from a multi pack because it had a tiny bit of green on it( green potato not mound). I refunded her half the price of multi pack, but she demanded the whole amount, even though she had eaten 5.999 packets .

JoxerGoesToStuttgart · 17/08/2019 13:21

Gotta give it to her though!!

Yep. I twigged on once she asked for discount and realised she’s a scammer. I refused the discount but she stamped her feet and manager authorised it.

ControversialFerret · 17/08/2019 13:25

The man who told me he knew where my office was, and was going to wait outside for me to 'show me who's boss' when I told him that we weren't able to help him (item out of warranty by several years).

I spent two years working in retail - never again. People, on the whole, are rude arseholes and getting worse.

Lostandinsane · 17/08/2019 13:26

When working in restaurants:

  • The salad is just leaves and a dressing!
  • The steak tartare is raw!
  • The ceviche is raw!
RubyRubyRubyRubyAaaaah · 17/08/2019 13:32

@ginkypig I think I interviewed her for similar!!!!?
Gleefully told us what a great counsellor she was as she’d been able in her last role to get to the underlying trauma and unpack it so they knew why the acted the way they did.
Because what vulnerable people need is some support worker, who is not part of their formal mental health support, getting them to locate their childhood trauma then pissing off leaving them with it all unpacked. I wrote RISK on the interview notes

proseccoaficionado · 17/08/2019 13:32

I used to work in a bank:
-they can't deposit someone else's check in their account (obviously, name not matching)
-they're overdrawn and this is obviously my fault
-the interest rates for savings are too small
-the interest rates for loans are too big
-we're not open on Sundays
-internet banking is the pure devil